Delivery & Return
Delivery Options Overview
aRefund & Return Policy
We want you to be 100% satisfied with your purchase from ‘clvox.com‘. If you are not satisfied with our product, you can choose to return your order to us for a full refund as long as the following conditions are met:
1. HOW LONG DO I HAVE TO RETURN OR EXCHANGE A PRODUCT?
On the off chance that you’d wish to return a thing to (clvox.com), kindly adhere to the guidelines underneath within 14 days of conveyance.
2. ARE THERE ANY RESTRICTIONS ON RETURNS OR EXCHANGES?
Shipping costs will not be refunded
Sales tax will be refunded to the original method of payment
If you placed a special order, this must be returned back to any of our store locations. (Note: Shipping cost is free of charge)
Your order is returned in its original condition (product, packaging, miscellaneous items such as instruction sheets, etc. all in original condition and intact).
Please get in touch with us if you’d like to request a return. If the above conditions have been met, and your return is authorized, we will issue your refund (once we receive the returned order). Please allow up to 3-5 business days for the refund to be fully processed.
If you are looking for an exchange for a faulty product please contact us via our contact us(link Contact Us Page) page and we will organize an exchange!
How can customers return your products?
In-store
By Mail
For customer remorse
Download/print
What is the restocking fee?
No restocking fee
How much will customers pay for return shipping?
No cost
3. WHAT IF THE PRODUCT I RECEIVED IS DAMAGED OR DEFECTIVE?
If your product is damaged or defective from a clvox.com shipment or in-store purchase, we will exchange or refund this product. To return or exchange an order, please follow the steps below for an in-store purchase or (clvox.com) purchase. Contact Email: contact@valomex.com
4. HOW DO I RETURN A PRODUCT IF I DO NOT LIVE NEAR A clvox.com?
If you do not live near a (clvox.com) location, the items you purchased in-store can be returned through the mail. We recommend using the USPS or UPS to send your products back to the store by following the steps below:
Include a copy of the original receipt. Note: If you do not have a receipt, a (clvox.com) gift card will be issued and mailed upon the return.
Add a note explaining your request for an exchange (color, size, etc.) or return
Include your contact information, including phone and email, just in case the store needs to contact you
The product(s) can be shipped back in a box to the original store of purchase. For the stores shipping address, please refer to the 131 Hamilton Terrace, London NW8 9QR, United Kingdon.
Head to your local USPS or UPS store to ship the return, and keep a record of the return tracking number
Please note: If you request a return or an exchange and the store is out of inventory a clvox.com gift card will be issued and mailed back to your shipping address.
clvox.com COMMITMENT
Everything you buy at (clvox.com), on sale or otherwise, is guaranteed satisfactory or your money back. You don’t ever take a chance at clvox.com…. Ever!
Customer Support:-24/7-
Phone: +447570 499650
Email: contact@clvox.com
Address: 131 Hamilton Terrace, London NW8 9QR, United Kingdon.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
FAQs
Where is my item?
You can view the status of your order by accessing the tracking details link in your shipping confirmation email (you will receive this when your product ships). In addition, you can simply enter your order # in the ‘track packages’ link listed in the support section of our website.
What methods of payment do you accept?
We accept all major credit and debit cards, including Amex, Apple Pay, Diners Club, Discover, Facebook Pay, Google Pay, Mastercard, Shop Pay, Visa
Do you accept Pre-Paid gift cards?
Yes, we accept pre-paid gift cards from all major credit card companies.
Your page is not loading, what’s happening?
Please contact us and tell us about the issue you are having so that we can fix it ASAP.
Do I keep getting an error message, what’s happening?
Please contact us and tell us about the issue you are having so that we can fix it ASAP.
I just noticed that I chose the wrong item by mistake, can you swap my product?
Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!
I just noticed that I chose the wrong size by mistake, can you fix this?
Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!
I just noticed that I entered the wrong shipping address. What should I do?
Please contact us as soon as you find out that you have made an error. If we catch the issue before the item ships, then we can make the change. Otherwise, we will have to wait until the item is returned to us.
What happens if my item is damaged?
If your item has any defects or errors on our part, we will replace the item at no additional cost. The damaged product does not need to be returned. If we are unable to replace the product due to inventory issues, we will refund you or send you a comparable item of your choice.
What do I do if I received the wrong Products?
If this happens, we are truly sorry. Please email us at contact@valomex.com and tell us your order number and how we messed up. We will take care of you and cover all costs of getting you the right shirt. We will send you a new shirt and pay for your shipping to send that one back to us. We are human and do make mistakes. We will make sure to correct the issue ASAP!
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If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
